Vehicle Model: Pickup TAGA-H
Purchase Date: July 15, 2022
Mileage: 3,247 KM
The TAGA-H vehicle, purchased two years ago on July 15, 2022, encountered a malfunction with its one-touch start system in 2024, rendering it inoperative. The dashboard displayed an error indicating a failure to detect the intelligent key, pinpointing an issue within the PEPS (Passive Entry Passive Start) system.
Our expert technicians began by meticulously examining both the primary and spare keys. Each key underwent rigorous checks for physical condition and operational integrity, with fully charged batteries ensuring that key-related issues were ruled out. This thorough investigation confirmed that the keys were functioning perfectly.
The team then conducted an exhaustive inspection of the vehicle's wiring system, checking for any damage such as frayed or exposed wires and evaluating electrical connections for shorts or grounding issues. Finding the wiring intact and properly functioning, the team eliminated electrical faults as the source of the problem, highlighting our comprehensive approach to diagnosing the issue.
In a step towards resolving the malfunction, the technicians performed a critical re-learning procedure for the key. This involved reprogramming the vehicle's system to re-recognize the key. Although this did not immediately rectify the issue, it was an essential part of our process, reflecting our commitment to exploring all possible solutions.
The team's persistence led to the identification of the PEPS control unit as the core issue. Acting swiftly, they replaced the faulty control unit with a new one, ensuring precise re-learning and synchronization of the key with the new system. The final step involved disconnecting and reconnecting the vehicle's battery to reset the system.
The successful restoration of the one-touch start system underscores the exceptional dedication of our after-sales team. Our methodical and persistent efforts ultimately resolved the malfunction, demonstrating our commitment to delivering high-quality service. We appreciate our customer's patience and remain committed to providing ongoing support.
